Booking Terms & Conditions
Welcome to AdventureTouristik! We’re thrilled that you’re considering embarking on an unforgettable journey with us. Before booking your adventure, please take a moment to read our Booking Terms & Conditions carefully. We’ve crafted this with transparency and fairness in mind, ensuring that you know what to expect from the moment you sign up until the time you return home, filled with stories and memories.
By booking a trip with AdventureTouristik, you agree to comply with these terms, so please read them carefully and let us know if you have any questions.
1. Booking Your Adventure
1.1 How to Book
Booking with us is simple! You can reserve your spot through our website, by phone, or by reaching out to one of our travel specialists. Once you’ve selected your adventure, you’ll need to:
- Complete our online booking form.
- Pay a deposit to secure your place.
- Review and confirm acceptance of these terms & conditions.
1.2 Deposits & Payments
To confirm your booking, a non-refundable deposit is required. The exact amount varies by trip, but typically it’s 20% of the total trip cost. Some high-demand destinations or custom itineraries may require a higher deposit.
The remaining balance is due no later than 60 days before departure. If booking within 60 days of departure, full payment is required at the time of booking.
Failure to make final payment on time may result in cancellation of your booking, with applicable cancellation fees.
1.3 Late Bookings
If you’re booking last minute (less than 30 days before departure), we’ll do our best to confirm your spot. However, availability, accommodations, and flights may be limited. Full payment is required at the time of booking.
2. Cancellations & Refunds
2.1 Cancellation by You
If you need to cancel your trip, please notify us in writing as soon as possible. Cancellation fees apply as follows:
- More than 60 days before departure – Loss of deposit.
- 30 to 59 days before departure – 50% of total trip cost.
- 15 to 29 days before departure – 75% of total trip cost.
- 14 days or less before departure – 100% of total trip cost (no refund).
If you are unable to travel but find someone to take your place, we will allow a name transfer at no additional cost, provided the airline and tour conditions permit it.
2.2 Cancellation by Us
In rare cases, we may need to cancel a trip due to insufficient bookings, force majeure (e.g., natural disasters, political instability), or other unforeseen circumstances. If this happens, you will receive:
- A full refund of payments made to us, OR
- The option to transfer your booking to a future departure at no extra cost.
We are not responsible for third-party costs, such as flights, visas, or travel insurance, so we strongly recommend purchasing travel insurance.
3. Changes to Your Booking
3.1 Changes by You
If you wish to make changes to your booking (e.g., changing dates or switching to another trip), please contact us as soon as possible. Changes made:
- More than 60 days before departure – No change fee (except for airline, accommodation, or third-party fees).
- 30 to 59 days before departure – $100 change fee per person.
- Less than 30 days before departure – Changes not permitted.
Some custom trips, flights, and accommodations may have stricter policies. We’ll let you know if additional fees apply.
3.2 Changes by Us
We always strive to deliver the itinerary as planned. However, in rare circumstances (such as weather disruptions, government regulations, or operational reasons), we may need to make adjustments. If a major change is necessary, we will:
- Inform you as soon as possible.
- Offer alternative arrangements of equal or greater value.
- Provide a refund if no suitable alternative is available.
We appreciate your flexibility and understanding—adventure travel can be unpredictable!
4. Travel Insurance
Travel insurance is mandatory for all travelers. Your policy must cover:
- Medical expenses (including COVID-19-related illness).
- Emergency evacuation and repatriation.
- Trip cancellation/interruption.
- Lost baggage and personal belongings.
You must provide proof of insurance before departure. If you arrive without valid insurance, we reserve the right to deny participation in the trip.
5. Health & Fitness Requirements
5.1 Physical Requirements
Our adventures range from easy cultural trips to challenging expeditions. Some trips involve hiking, altitude, or remote locations. It’s your responsibility to ensure you are physically and medically fit for the trip. If in doubt, consult your doctor.
5.2 Medical Conditions & Dietary Needs
Please inform us of any medical conditions, allergies, or dietary restrictions when booking. While we will do our best to accommodate, certain locations may have limited options.
6. Travel Documents & Visas
6.1 Passports & Visas
It’s your responsibility to obtain all necessary visas and travel documents before departure. Your passport must be valid for at least six months beyond your return date.
6.2 Entry Requirements
Certain countries may require COVID-19 tests, vaccinations, or health declarations. Please check requirements well in advance.
7. Responsibility & Liability
7.1 Our Commitment
We are dedicated to delivering safe, ethical, and well-organized adventures. However, travel involves risks, and we cannot be held liable for:
- Delays, injuries, loss, or damage caused by third parties (airlines, hotels, etc.).
- Natural disasters, political unrest, or other force majeure events.
- Loss of valuables, passports, or personal items.
We highly recommend purchasing comprehensive travel insurance to cover any unexpected situations.
7.2 Traveler Conduct
We expect all travelers to respect local cultures, fellow travelers, and our guides. Any behavior that is disruptive, illegal, or endangers the group may result in removal from the trip without refund.
8. Adventure Awaits!
By booking with AdventureTouristik, you agree to these terms and acknowledge the nature of adventure travel—exciting, sometimes unpredictable, but always rewarding.
If you have any questions, our team is here to help. We can’t wait to welcome you on your next journey! 🌍✈️
📧 Contact Us: [email protected]
📞 Call Us: +49 160 97046104
